SHIPPING


 

DOMESTIC

Shipping costs are not included with items for sale.

Once items are ordered, every product of ours is carefully made by hand in our studio. Please allow up to 5–7 business days for production time prior to shipping your order, unless stated otherwise on the individual product page.

You will receive an email confirmation once your order has been shipped. If you wish to receive more information, feel free to contact us at hello@3940.co .

REGULAR

  • 7 - 14 business days ⏤ $15.00 AUD

RETURNS

Email Hello@3940.co with a description and / or images of the fault, a request for refund, repair or exchange, and your receipt.

Please email us for postal address.

Please note: We are not liable for shipping costs of return items.

  • When we receive the item we will assess the fault and email you to confirm or discuss your request.

  • If you choose a refund for the original price paid for the item(s), you will be refunded to the payment method used for the purchase excluding the shipping fee.

  • If you choose repair or exchange, we will advise you of the expected wait time. We will then repair and return your product or make and send a new one as quickly as possible.


INTERNATIONAL

We send our products all around Australia and the world. Please email us at hello@3940.co to process payment.